Privacy Policy

1.1 Information you provide

• Contact details such as email and first name
• Account and profile details if you create an account
• Order, shipping, and billing details when you purchase
• Messages, survey responses, and product reviews
• Preferences for products and communications

1.2 Information collected automatically

• Device and browser data such as IP address and settings
• Usage data such as pages viewed and actions taken
• Approximate location derived from your IP address
• Cookies and similar technologies (see Cookies section below)

1.3 Information from other sources

• Payment processors that confirm payment status
• Fulfillment and delivery partners that confirm shipping
• Email, analytics, and marketing providers that measure performance
• Social or referral partners if you choose to connect or sign in

We process your information to deliver high-quality organic products and services:

• Provide our products and services, process orders, ship goods, and offer support
• Send prelaunch and product updates that you request
• Personalize content and recommendations
• Improve our sites, products, and marketing
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with law and enforce our terms

Legal bases (EU/UK): consent, contract, legitimate interests, and legal obligations.

We use cookies, pixels, and local storage for essential functions, analytics, and marketing/attribution. You can control cookies in your browser. Where required, we show a cookie banner. Essential cookies are always on; analytics/marketing cookies are optional and can be updated anytime via our Cookie Preferences link.

We do not sell personal information. We disclose information only as described below:

• Service providers that host our site, process payments, deliver emails or SMS, provide analytics, ship orders, and support customers
• Professional advisers and auditors
• Authorities or other parties when required by law
• Parties to a business transaction such as a merger, acquisition, or asset sale

If our practices change we will update this policy and provide any required notices. If we ever engage in activities that count as sale or sharing under certain laws, we will provide a clear way to opt out.

Payments are processed by secure third-party processors. We do not store full payment card numbers on our servers. Shipping is handled by fulfillment and carrier partners. They receive your name, address, and contact details to deliver orders and updates.

We keep personal information only as long as needed for the purposes in this policy and as required by law, to resolve disputes, and to keep business records. When data is no longer needed, we delete it or de-identify it.

We use technical and organizational safeguards such as encryption in transit, access controls, and staff training. No method of transmission or storage is perfectly secure. If we learn of a breach that affects you, we will notify you as required by law.

• Marketing emails and SMS: unsubscribe via message links; for SMS, reply STOP.
• Cookie controls: use your browser and our Cookie Preferences link.
• Account settings: if you create an account, you can view or update some information in the dashboard.

Your rights depend on where you live. You may have the right to request:

• Access to the personal information we hold about you
• A portable copy of your information
• Correction of inaccurate information
• Deletion of your information
• Limits on or objections to certain processing
• Opt out of targeted advertising or the sale/sharing of personal information
• Limits on the use and disclosure of sensitive personal information

How to exercise: email privacy@docvites.com or use our web form. We will verify your identity before processing.

California Notice

We collect identifiers, commercial information, internet/network activity, approximate geolocation, and inferences. We do not sell personal information and do not share it for cross-context behavioral advertising. We do not use or disclose sensitive personal information for purposes that require a right to limit under California law.

Virginia, Colorado, Connecticut, and similar laws

You may have the rights listed above. If we decline your request, you may appeal by replying to our decision email with "Appeal" in the subject line.

EU/UK residents

You have rights under GDPR and may lodge a complaint with your local supervisory authority.

We may transfer, store, and process information in countries other than where you live. For transfers from the EU/EEA, Switzerland, or the UK to countries without the same level of protection, we use approved safeguards such as Standard Contractual Clauses and required transfer assessments.

Our sites and marketing are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact privacy@docvites.com and we will delete it.

Our sites may link to third-party services or include plugins and widgets. Those services are governed by their own privacy policies.

From time to time we may offer early access codes, discounts, or referral rewards in exchange for your email address or other information. Participation is voluntary and you may opt out at any time by unsubscribing. We estimate the value of your information based on the expense related to the offer and the revenue generated from the program.

We may update this policy to reflect changes in our practices, technologies, or laws. We will post the updated policy with a new effective date. For material changes we will provide additional notice as required.

If you have any questions, requests, or complaints regarding this Privacy Policy, please reach out to us: